Shipping & Returns

Shipping

Orders over $200 ship free to addresses in the contiguous United States. Orders under $200 have a flat shipping fee shown at checkout. We currently ship within the US only.

• Accessories & lighting: ship within 1–2 business days, arrive in 3–5 business days via standard ground.
• Seating & audio/video gear: ship within 2–3 business days, arrive in 5–7 business days.
• Desks: ship within 3–5 business days and arrive in 7–10 business days due to size and freight handling.
• White-glove delivery: available at checkout for desks and chairs in select metro areas, including assembly and packaging removal.

You'll receive a tracking link by email as soon as your order ships. If anything looks delayed, contact us and we'll look into it.

Returns

Most items can be returned within 30 days of delivery under our 30-Day Guarantee. To start a return:

• Contact our support team via the contact form with your order number and reason for return.
• For accessories and small items, we'll email a prepaid return label — pack the item in its original box if possible.
• For desks and chairs, we'll schedule a pickup; no need to repackage large furniture yourself.
• Refunds are issued to your original payment method within 5–7 business days of us receiving the return.

Exchanges

Need a different size, color, or configuration? Let us know in your return request and we'll ship the replacement as soon as the original item is on its way back — no need to wait for the refund to process first.

Damaged or Incorrect Items

If something arrives damaged or isn't what you ordered, contact us within 14 days with a photo and your order number. We'll send a replacement or full refund at no cost to you, including return shipping for the damaged item.

Have a different question? Check our FAQ or get in touch.